We aim to deliver your order in a timely and reliable manner. Please read the following shipping terms before placing your order.
1. Shipping Regions
We currently ship to the United States, Canada, the United Kingdom, Europe, Australia, and other selected countries. If you are unsure whether we deliver to your location, please contact our customer service.
2. Processing Time
Orders are processed within 1–5 business days after payment is confirmed.
3. Delivery Time
Estimated delivery time is 8–20 business days, depending on your location. Delays may occur during peak seasons or due to customs clearance.
4. Shipping Fees
Shipping costs vary by destination and will be calculated at checkout. Please refer to the checkout page for the most accurate shipping fee.
5. Tracking
Once your order has shipped, you will receive a tracking number via email.
6. Customs and Import Duties
For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer.
7. Incorrect Addresses
Please ensure that your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
8. Lost or Delayed Packages
If your package is significantly delayed or lost, please contact us and we will assist you in resolving the issue.